What Can We Learn from Loss?

Updated: Oct 14, 2021



United Methodist Insurance Company, Inc. (UMI) operated from 2010 to 2018 and has insured a cross-section of United Methodist churches and agencies. We have currently operated as the United Methodist Insurance Program since (UMIP) 2019. UMI's operation has handled a significant number of claims and reimbursed over $65,000,000 in property and liability claims. What can we learn from this experience that could better enable us to avoid as many losses as possible in the future? For discussion purposes we will separate property claims from liability claims


Property claims Over 96% of the dollar value of claims paid by UMI were for property losses. As would be expected, most losses were related to storms. Wind and hail accounted for about 59% of all reported claims. While it might seem that there is nothing that can be done to fight nature, there are some lessons to be learned. We have seen situations where claims were denied or exacerbated by things that care and maintenance could have improved or eliminated:

  • Ensure that your roof, eaves, flashing, and gutters are maintained. Damage caused by water that enters a building is only covered if it does so through an opening created by a covered peril.

  • A newer, well-maintained roof may also help reduce the likelihood of disputes with insurance carriers over the cause of interior damage and could speed the resolution of claims.

  • Keep drains and sump pumps clear of debris and in good working order. If possible, provide a backup source of power for your sump pump in the event of a power failure that often accompanies severe storms.

  • Keep large trees clear of your roof and ensure that dead limbs are removed. This can be expensive, but it can help prevent a loss – the greater your deductible, the greater the risk to your church’s finances.

  • Another potentially expensive fix is to make sure that there is proper drainage around your buildings. Water entering under doors may not be covered. This was the number one source of property claims being denied.


Fires were not a frequent source of loss, but four of the six most significant losses were caused by fires.

  • Follow fire prevention tips when using candles.

  • Make sure that your electrical system is reliable and that it meets current codes.

  • If you have a kitchen, keep your exhaust vents free from grease.

  • Keep smoke detectors, sprinklers, and alarm systems up to code and in good working order.


Leaks and overflows were the third leading cost of claims.

  • Leak detection alarms have become less expensive and more widely available. More expensive systems can automatically shut off water when a leak is detected. These systems should be professionally installed for best results.

  • Frozen pipes can cause significant damage. Insulate any exposed pipes, make sure there is sufficient heat in the building, open cabinet doors, and let water drip. If you attempt to thaw a frozen pipe, use a hair dryer, not a torch. Please, do not stand in water while doing so!


Burglary and vandalism were the third and fourth leading causes of damage. We consider them together as both result in considerable damage to property. Burglaries are often facilitated by forced entry to property and often include vandalism in addition to theft.

  • A monitored central station fire and burglary alarm system is a good solution if it’s in your church’s budget.

  • It is a good id